Marine Industry Certified Dealer
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Marine Industry Certified Dealer
Did You Know That Norris Marine Is a Marine Industry Certified Dealer?
The Marine Industry Certified Dealership Program is a voluntary process in which the dealer completes a long list of performance-enhancing requirements through a rigorous third-party audit process. As a Certified Dealer, we are committed to:
FRIENDLY, KNOWLEDGEABLE EMPLOYEES
QUALITY PRODUCTS
RELIABLE SERVICE
A COMMITMENT TO EXCELLENCE
A GUARANTEED OPPORTUNITY TO PROVIDE FEEDBACK AND RESOLVE ISSUES
To become Marine Industry Certified, a dealership must demonstrate its commitment to excellence by meeting high standards in several key areas:
OPERATIONS
FACILITIES
PROFESSIONAL SALES/SERVICE PROCESSES
CUSTOMER SATISFACTION
EMPLOYEE TRAINING/SATISFACTION
Certified dealers that earn the Marine Industry Certification badge have made a commitment to succeed in a number of areas to ensure your complete satisfaction. They also pledge to abide by a Marine Industry Consumer Commitment that ensures fair and equal treatment for every single customer. Ask them to see their Consumer Bill of Rights − it’s proudly hanging in their showroom.
A new boat is an investment that will bring you and your family years of fun! You should be sure to buy it from a dealership that has invested in making sure you will enjoy every one of those years.
